It is our pleasure to introduce Agnes Tye, our travel consultant. We had booked our last 3 vacations through Agnes and about to leave for our 4th tour. Agnes accompanied us during these trips. Her services were always professional as well as personal.We will continue to support Agnes and wish her well always.
Already on 5 overseas trips with Agnes. We find her to be extremely helpful, efficient, knowledgeable about prices and places.
Nothing is too much trouble for her. Always available for advice. Looking forward to more trips with her. Can never get a better travel agent.
I have travelled with Agnes in her group tours four times and have also booked numerous air tickets and tours with her. I found her to be very professional, reliable, paying attention to all details. When I book my holiday with Agnes, I know I am going on a stress free holiday because Agnes has taken care of everything. She is very approachable and nothing is too much trouble for her. I have recommended many friends to Agnes and they are also very happy with her services.
Amy Morris has been been managing my travel arrangements for a number of years and has become familiar with my changing needs and interests.
Having this relationship with a travel adviser ensures that I am confident that my needs will be addressed. I trust Amy’s advice and act on it.
Amy is able to recommend companies based on knowledge and previous experience of the company.
I believe she is ethical and trustworthy with a good sense of fun and humour.
I have known Amy for fourteen years having met her in a previous role. In this time I have found her to be a very efficient person with an eye to detail in her work role but also have found her to be a very pleasant, happy person in her contact with clients. My husband and I have been fortunate to have been able to have either one or two quite extensive holidays each year in this period of time. Amy has always been an easy person to deal with especially when sometimes our requests have been unusual or difficult and she has gone beyond what would be expected of a Travel Consultant.
I have been using Chris as my travel agent for many many years. I wouldn’t use anyone else. She is switched on, responsive, reliable and trustworthy. And will give you 110% attention when booking with her.
Also, l know Chris has been to many of the places we travel to. A prolific traveller, she can speak from experience. Always good to glean the knowledge of someone who really knows about a place before you visit.
I can’t recommend Chris highly enough.
Before COVID-19 my husband and I travelled each year for a period of three to five weeks. We always chose Christine Kelly to organise our travels because of her knowledge, expertise and resourcefulness when creating the perfect travel package for us. Her enthusiasm and professionalism made planning the holidays seamless and she was always happy for us to contact her while planning the trip and even when we were on the holidays, and we needed help with something. This is why when we start to travel again Christine Kelly will be our first port of call.
Chris Kelly has booked all our overseas trips over the past 10 years. Her eye for detail and ensuring everything is spot on is amazing. Every trip has run smoothly from flights, transfers, accommodation and tours. I wouldn’t use anyone else.
Christine has been our travel agent for over ten years. Her knowledge and attention to detail is outstanding and she knows how to put an exciting itinerary together. Regardless of where we are, Italy, South America or cruising to Antarctica we have confidence knowing Christine can help us if we encounter a problem, service like that you cannot get booking online.
Had such a fabulous time in LA. The weather was awesome and everything went like clockwork. Hotels all perfect. And I was super surprised at how much I loved San Clemente.
Thank you so much for all your efforts, we had a perfect holiday. Even mastered the driving pretty quickly.
29th Aug 2016
Thanks for organising such a wonderful experience…yet again!
It was nice to get your greeting card when we got to Kiroro.
Unsurprisingly your reputation preceded the card. My wife and son are in South Africa right now and anyway before we left I was “interrogated” by the chap – also a skier – we use to book those trips at Flight Centre Balgowlah. He said he knows of your enviable reputation, your snow expertise. We thankfully benefit from that I told him, always spot on.
28th Feb 2017
“Just wanted to send you an email to say thank you so much for organising our holiday to Whistler then onto Hawaii. From the moment i made contact with you i found you to be efficient, friendly and nothing ever seem to phase you. Our holiday was so well organised we did not have one problem and thats all because of you Donna. We will now always use itravel for our future holidays, so once again Donna thank you.”
Thank you we had an amazing time in Hawaii. It truly is a beautiful place and we will be going back.
Everything went really smoothly so I appreciate your help in suggesting and organising a wonderful holiday for us.
Thanks again and I will be sure to recommend you!
11 Apr 2017
We love Japan – the people, food and skiing all exceeded our expectations. Nozawa was fantastic. It snowed on our travel day and the conditions were perfect for two days and great for the others. The Grand was really good and so was the food.
Thank you so much for organising such an amazing holiday.
19th Feb 2018
We have been booking our travels with Eliza for over seven years. We have travelled to the USA and Canada, to Asia, including China and Japan, and to the UK/Europe. We have taken tours, cruises and travelled independently.
Eliza has been there for us all the way. She has made appropriate suggestions where needed. She has kept us informed of sudden itinerary changes and promptly amended arrangements when necessary – all cheerfully and efficiently done with her knowledge of our preferences being a major consideration. Eliza has provided us with truly first-class service and support.
Eliza is efficient and productive. We recommend Eliza unconditionally for all your travel needs.
Ann & Eoin Asker
Eliza Summerhayes has arranged more travel and cruises for us over the last 10 years than Tony and I can easily remember.
Wonderfully informed and efficient. She always gets back to us quickly and is a delight to talk with. Eliza will be with us for as long as we continue to travel.
We had a great time. Thanks again for your help Geoff.
The whole trip was fantastic & so much fun! All the travel arrangements were without a hitch – so thank you for that!
We appreciate all your work involved with arranging our group travel. You made it all so easy for us.
As first timers to Bali, we were very pleasantly surprised. Thank you so very much for all your hard work and effort in ensuring every part of our holiday went smoothly. Beware, when holiday time comes around again – You’re the Man !
I have booked a few overseas trips with Hamish now and every time has been stress free! Really knows his stuff, understands what we wanted and executed it perfectly! Amazing trips every time! Highly recommended
An Excellent Travel Agent that has Booked three amazing international trips for me and hopefully soon a fourth. Cannot recommend him highly enough. Helpful, efficient and friendly.
I live in Mexico and had planned a trip to India. Hamish and i were connected through a mutual friend. He was incredibly efficient and helpful in finding me a flight to India with a long layover in Amsterdam within my budget and on a strict arrival schedule. We have never met in person, but he is awesome and professional and jas changed my mind about travel agents.
Hamish has been my families travel agent for over 5 years and we can’t rely on anyone else! Hamish always responds incredibly promptly and also nails booking the perfect holiday all within, if not under our budget. I will always trust the advice Hamish provides me every time I travel overseas. Hamish has always booked hotels/activities that he has personally done and ensure I will be safe in each location. Would happily recommend Hamish to anyone keen on booking a holiday
Easy to deal with and coming through with the results.
I have booked 3 holidays through Hamish and he is so amazing. He has swapped things around due to work schedule and also goes above and beyond with advice to make sure I’m safe and well informed about where to go and what I have to do..
Hamish is so lovely, his enthusiasm for travel and love of food and culture is by far the best I have encountered.
Lastly, he actually really cares about his clients.. Hamish, thanks for my amazing holidays and to start planning my next few!
Hamish helped our family of 4 to travel to the UK and back to Sydney during the second half of 2021. Circumstances were changing all the time and at every step there was uncertainty (Will our existing flights be cancelled? Will new flights become available? Will quarantine/vaccination/test requirements change? What if we get a positive covid test before we leave!?!?).
Hamish was both proactive and responsive at every stage, advising us on changes and helping us navigate them. Knowing he was there really made a huge difference and allowed us to feel relaxed enough to be present and enjoy the precious time we had with our family and friends in the UK.
Hamish came to our rescue when things got worse with new Covid strains in the UK early 2021. We were desperate to see family and friends and he managed to get us on flights when quotas were halved so we could make use of the time we had with UK school closures. Others we knew had flights cancelled multiple times.
We got on our first one with no issues.
His communication was excellent, he managed my expectations perfectly and was really open and honest. We will definitely use him moving forward and I couldn’t recommend him more highly.
Hamish has been amazing getting myself and two children flights back to Australia. Thank you! We made it back to Australia because of Hamish, we had a quarantine Christmas and I have never more grateful to this amazing person!
Thank you so much you’re an absolute superstar
Hamish was an absolute life saver! After 5 cancelled flights trying to get back from the UK we were desperate to get back to Australia. He managed to get us on a flight there and then which departed in 5 days. He kept us informed throughout the weekend and even on the day when there were last minute changes around covid testing he let us know so we could get a rapid test. Hamish was so quick to respond even on UK time (I don’t know when he sleeps).
If you need someone who knows exactly what is going on during covid times and how to navigate it, I’d suggest getting in contact so that he can help make a stressful situation more manageable!
Hamish always goes the extra mile and always seems to get amazing deals. Just came back from an awesome anniversary weekend away, which was made all the more special due to the added extras and benefits he secured for us. Could not recommend more highly! Awesome room (free upgrade), spectacular views, delicious breakfast (included) and money to spend in the hotel on delicious cocktails and other extras. Even during the crazy season of covid we were able to have a perfect and luxurious weekend.
Hamish Naicker is an absolute legend. He is very well connected, informed and responsive. It is a difficult time to travel anywhere and particularly in and out of Australia. Hamish and his team are very well informed and have been one of the key agencies helping fellow Aussies and other travellers navigate the difficult landscape we find ourselves in.
The rules and systems for international travel into and out of Australia are constantly changing and complex. The time zone differences between Australia and the UK in particular are tough.
Hamish works quickly, is realistic but also has a positive disposition and can do attitude.
He seems to pull rabbits out of hats in this increasingly difficult landscape, is empathic of the situation travellers find themselves in and is a real advocate for his clients.
He’s got great connections into the airlines and managed to get me home on an economy flight. My first flight was cancelled due to circumstances he couldn’t foresee and within 24 hours he had me booked on a cheaper, more direct and earlier flight. He also dealt with the refund of the first cancelled flight which made things easier. He does all this while putting you at ease and answering numerous questions on process, options and recommendations. He definitely goes above and beyond for his clients.
I highly recommend Hamish as do so many others and I will definitely use him again.
Hamish – the absolute legend at what he does. This man’s been working God forsaken hours helping Aussies get home. Today he got my daughter on a flight home to Australia on Christmas night. I can’t thank you enough Haims. Amazing service and you have made us all so happy knowing she will be back with her family. Thank you Thank you Thank you!
You are in safe hands with Hamish! He provides an incredible service – is reliable, responsive and professional. It was a pleasure!
I cannot speak highly enough of Hamish. For anyone wanting or needing amazing and efficient service from an incredibly professional travel agent he is your person! Thank you Hamish for everything you’ve done for me at the last minute. I feel like thank you will never be enough.
Hamish is unbelievable!
He was recommended to us through friends as someone who understood the best way to book flights back to Australia during the pandemic to ensure we didn’t get bumped or cancelled.
Despite (a) Australia reducing their international arrival caps by 50% two weeks prior to our departure and (b) flying economy, our flight still went ahead as planned and we are currently enduring our two week quarantine in Sydney.
Hamish is proactive, responsive to emails at all times of the day and ensures you are fully informed throughout the process. He is a pleasure to deal with and the reason we managed to get home!
*Julie Muir *
Hamish provided outstanding, reassuring travel service to my husband and I in these uncertain times.
He was efficient, patient and we felt in secure hands although we had never met and our calls were from 15,000km apart.
Hamish gave us a feeling of confidence that we would make it home to Perth on the first go, and even if things did not go according to plan he would be with us all the way until we arrived. It is fabulous to finally feel not alone so far from home. Thank you, Hamish!
I cannot recommend Hamish enough! He has been the most amazing person I have ever had the pleasure of dealing with in a customer service environment – in any industry!
Amongst the stress of being stuck overseas during the pandemic, Hamish really was the most hard working and effective travel agent in the business!
He did everything with ease and at the highest standard of professionalism.
He was always available at any time of of the night or day and extremely diligent and efficient in every aspect of the booking process.
His help has been invaluable and I will forever be grateful for his hard work and dedication.
Thank you Hamish :raised_hands|type_4:You really are the best!
Let me know if you need anything else, otherwise let me know once everything is live so I can soft launch my FB and insta and contact my clients
Great staff, great deals! Jade is really informative and will ensure that you get the best flight and accommodation packages possible.
Hands down BEST travel specialist there is. Will go the extra mile and get you the best deals as well adding inspo to your travel that you would have never thought of your self! New or veteran to travelling, she will give you the BEST holidays of your life ANYWHERE!
Always high quality communication and service.
What GREAT Service! Jade, I don’t want to let everyone know as I want to keep her services for myself and my wife, Jade lets you know the absolute best deals you can get and if there is something you have heard of and aren’t sure of, Jade is the person who will guide you to it so you get the absolute best of any experience out of any journey at the best value. I would recommend to anyone, give Jade the chance to create the best experience and service in the travel industry I have and I’m sure you will let Jade create yours too.
Jade helped me plan our Hawaiian holiday. Not having been overseas for many years I had no idea how to go about organizing anything. I must admit I asked so many “silly” questions and she was sooooo patient with me. Thanks Jade, from Christine and Gordon.
I would highly recommend Jade Little for travel arrangements. She made my trip to Alaska a real pleasure with flight arrangements, accommodation, etc going very smoothly and without a hitch.
Jade is the only person I would ever trust with planning my dream holiday! Efficient, friendly and amazing. Don’t look elsewhere!
Jade is absolutely fantastic! Nothing is too hard and she works tirelessly to ensure your holiday is perfect. I haven’t come across another travel agent that even closely compares to Jade or her knowledge/skill in the industry. I could not recommend her more highly!
Thank you so much for making my holiday perfect!
Thank you Jade for all your help in organising my family holiday. Will always continue to use the wonderful Jade for all my travel needs.
Jade booked my trip to Bali and I was completely shocked when I got there. It was more than I was expecting. It was honestly the best holiday I’ve ever been on in my life. Thank you Jade.
Jade is the most organised person I know! Every itinerary she has created for me has been completely considered, every time. Jade is so good at making holiday planning stress-free for me & my family. Thank you Jade!
Jade has just booked our honeymoon to Hawaii! We’re so excited to go and she was such a pleasure organising it for us. She booked exactly what we wanted and there was no fuss/ no pressure in any way. Thanks a lot Jade! Xx
Jade did an amazing job booking my last 3 holidays. She makes holidaying so easy ensuring to get the best deals, fantastic accomodation and making everything run so smoothly. I would highly recommend going to see Jade for all your travelling wishes.
I cannot thank Jade enough, I came to her with a last minute holiday and she was able to make it amazing. She organised everything from the flights to the hotels, transfers and even our cruise. Nothing was a problem and it was one of the best holidays we have ever had.
Booked a 3 month Europe, Canada and UK trip with Jade! Easy and friendly service, she worked hard to get me the best, highly recommend.
She’s authentic in her work and extremely passionate about making your travel plans an adventure!
I’d definitely recommend anyone interested in booking the best holiday to ask for her!
Jade went above and beyond to book flights & car hire for myself & brother when we had to make an urgent trip to the UK recently. Her compassion for us at such a sad time and not having to worry about anything was just outstanding. Jade is now my ‘Go To’ when I need to travel. I would highly recommend her as I will not now deal with anyone else.
Second to none
My family booked a trip to Vietnam with Joanne in 2019. We travel the world every years but this trip is extremely amazing from arrival to departure. Joanne gave us the best advices, a seamless itinerary and the best places to visit. Hotel options are clean, Indochina decor and centrally located with restaurants nearby. Our kids are very happy and they said this is the best trip ever. We will book with Joanne again and would highly recommend her service to everyone.
Best Travel Agent you could ever ask for!
Where to start with this amazing Travel Agent? I have been blessed in dealing with Jo for 7 years now! Thailand, USA, Australia and multiple cruises just to name a few. Your party size is no feat for Jo starting with intimate couple, family and large groups of up to 50+ people ranging from your budget to luxurious holidays. Jo’s travel knowledge and experience is second to none. Jo is very personable and truly is on call 24/7 based on my own personal experience. You cannot buy that blue ribbon hands on approach for every step of your holiday. Prices are competitive, consultation with Jo is impeccable with her beautiful calming nature. Please, do yourself a favour and book your next holiday with Jo. I can guarantee you that you will never engage anyone else for your holidays.
BEST IN THE WEST
Amazing!! Joanne goes above and beyond. Highly recommended
I travel with itravel for one reason – Joanne Agius. I have used Joanne’s services on many occasions over many years for business and personal travel. Whether its a 6 week overseas holiday or a weekend away Joanne has been able to source out the best deal available. Even when I am undecided on where to holiday Joanne has been able to recommend some very special holidays.The greatest advantage of dealing with Joanne is that you get to speak direct to her whenever you phone,not like the big travel agencies who seem to have a different person on the line every time you phone and are only available during business hours.I have absolutely no hesitation in recommending Joanne to anyone who is thinking of any form of travel.
We would like to thank Joanne for all her help. She did a great job of arranging an enjoyable and trouble free holiday for us, taking the worry out of all the organising.We will be recommending Joanne to any friends or family who are travelling overseas without any hesitation in knowing she will do a great job at a competitive cost.We will also be using Joanne’s services next time we travel overseas, now we know how easy it can be with the right help!
Joanne is the best, you definitely won’t be disappointed.
Joanne Balasas is the ultimate travel agent! She will arrange your amazing travel package in no time and will give you excellent, honest and noteworthy travel advice with her wonderful humorous wit! There’s no other travel agent like her!
Amazing travel planning with laughter, love and amazing customer service!
“Joanne started looking after our travel arrangements almost 6 years ago. She has always been so helpful and efficient at finding great options for us. Her attention to detail & her in-depth knowledge of the industry, made us feel completely relaxed in knowing that what has been arranged for us will be exactly what we wanted. I’ll be able to go straight to her, save all the time and hassle, and know that I wouldn’t have been able to get any better price than what she can find with all the resources that are available to her. I have lots of places I would like to visit in the future and with Joanne coordinating our arrangements, I know all the details will be covered.
Joanne is so pleasant to work with, and wouldn’t hesitate to recommend her to organise all your travel arrangements and requirements.”
“l am writing that I can highly recommend the services of Joanne Rothwell. I have been organising my travel with her Joanne since 2002.
She has always delivered high quality customer service. Every enquiry I had she would respond quickly with all details covered. (Even ones that I hadn’t thought of to ask at the time)
Joanne has organised our personal and group overseas flights and cruises and domestic travel with every detail covered.
I have recommended Joanne to a number of my friends and family and they have come back and thanked me for recommending Joanne. They too were impressed with her high level of service.”
“Joanne Rothwell has organized a number of overseas trips for us during recent years. We have found her to be the best travel agent we’ve ever used to make the arrangements to suit what is sometimes a complicated itinerary. Her attention to detail is remarkable. Not even the smallest detail of an itinerary gets past Joanne. When unexpected changes to the itinerary are notified by a travel supplier, Joanne is the first to contact us and let us know. She has a wealth of knowledge about possible travel arrangements that will suit whatever itinerary we are developing.”
THANK YOU for going above and beyond for myself and ALL of the girls in our group, we would be absolutely lost without you! We all feel lucky to have had your love and support these past years and you are always so caring, hardworking and understanding. BEST Travel Agent EVER!
Kristy, thank you so much for your great service, your expert advice, your attention to detail and your wealth of knowledge, it’s very much appreciated. We can’t wait for our next adventure!
In our experience of travelling, it has become very obvious that have an Agent that has your back is crucial and you go above and beyond! Someone with your skills and work ethic is hard to find. From now on, we won’t be doing anything without you!
Kristy, you will ALWAYS be my ‘go to!’ I will be forever grateful for the memories you have given me!
We had a tight timeline and Leesa put together an amazing itinerary that maximised every day with a careful balance of just the right amount of time to experience each city without feeling like we were rushing, with enough time to relax as well. Every detail had been considered and planned and Leesa also gave us recommendations in each city on where to shop, restaurants, activities for the kids, must-see sights. Seeing the excited look on the kid’s faces when we’d arrive at a new hotel and hear them exclaim “thanks Leesa!” was priceless.
Another fabulous day in Bali. A special thank you to Leesa McNally for helping us organise our trip!! Xxx
Efficient and cost-effective travel is very important for my business. Lina is our go-to person for domestic and international bookings as well as itinerary advice. Thanks to Lina, we saved thousands of dollars on our European trips and a lot of trouble when travelling to Russia. I have no hesitation in recommending Lina’s services to anyone wishing to travel smarter for business or pleasure.
Eugene R., business owner.
I have recently returned from a wonderful trip to Russia. I was travelling with Lina, an itravel consultant, a native speaker of Russian but also fluent in English.
We were collected for our adventure by a small tour bus and then travelled overnight before arriving at our first tour base along the Chuiski Tract in the Altai Region.
Surrounded by glorious mountain and river scenery, our tour base provided basic facilities, as did the other tour bases we encountered. Other equipment provided was basic. Meals were very basic camp fare.
The activities planned daily were far from basic. We were treated to magnificent sights at every turn. Soaring, snow-capped mountains. Huge, rushing rivers. Waterfalls. Glaciers. Rock structures. Fascinating local towns. Animal life. Vegetation of every type.
Our cook, tour guide and driver looked after us every step of the way. Some challenging hiking tested us, but also brought us to yet more wonderful places to see.
Our small group of travel companions became our second family, a very enjoyable feature of the tour.
Our tour ended at the beautiful Lake Teletskoye. The old hotel accommodation here seemed like 5-star and we enjoyed having shower and bathroom facilities after our camping.
Our return coach trip was relatively comfortable, allowing us to see different parts of the countryside and some of the other interesting larger cities.
I am so pleased I went. It was the trip of a lifetime. But I couldn’t have done it without the dedicated concern that Lina consistently showed for my welfare. As well as being translator she smoothed over any hurdles big and small and was always a positive, sunny companion.
– Lesley Pieterse
To feel a sense of trepidation when you book a tour to somewhere no one you know has been is I’m sure, quite natural. Then, to experience the incredible natural beauty of Lake Baikal, Listvyanka, and the Altai Mountains, is without doubt, one of my life’s greatest moments.
The Trans- Siberian railway, the mountain lakes and waterfalls, plus museum trips and constant consideration for your wellbeing was excellent. Our guides were both professional and most in tune to any perceived needs.
An experience that l cannot recommend highly enough.
I am an experienced traveller for both work and pleasure and have been working with Linda Hogan for more than 15 years. Not once in this time has there been a single drama with any booking that has to be a record of some kind.
Linda has helped organise luxury, budget and even some fairly unorthodox travel in the past from staying in a European castle to a luxury cruise down the Nile, staying in a converted stable in Tuscany and a cave in Turkey.
Last year Linda Hogan organised my short trip to Beijing, China. Linda planned the whole trip for me from beginning to end, it was so wonderful. My visit to China ran smoothly with no problems, I, had complete confidence on arrival in China, as Linda had a driver waiting for me at the airport. I will be coming to see Linda soon with my new travel plans.
I have been using Linda to organise my travel for almost 20 years and could not be happier with the service.
Over the years I traditionally spent seven months travelling for business, with a little pleasure thrown in and I was constantly availing myself of Linda’s service often at the last minute.
Somehow Linda always managed to help me with accommodation in the strangest places and requests such as cars with tow bars, multiple stopovers and visas.
I used Linda’s expertise for time in Europe, Asia, the Middle East and Australia and would not hesitate to recommend her.
My wife and I have known Linda for about 35 years and she has always been my travel agent. Nothing is ever too much trouble for her, and friends I have recommended to her will say the same thing. Her professional attitude is amazing. I would not think of booking with anyone else.
For our honeymoon we wanted to do America – Europe and China, it’s only normal to feel anxious to leave the organisation of travel especially for a world trip up to someone you don’t know. We were so impressed with Linda Hogan who was so very knowledgeable and provided helpful and timely support from the moment we first approached her right up to after the trip. Linda responded to our messages when we were overseas dealing with some airline issues. It felt like a personable yet professional relationship, not a one off travel ticket transaction like you get with other travel providers! Linda is a superstar!
Louise Michielsen has been our preferred Travel Agent for over 30 years, her knowledge, experience, patience and dependability is second to none. We look forward to planning our next overseas holiday with Louise.
Louise has looked after all of my business and personal international flight bookings since 1999. At times these have been extensive, complicated and I often change route and/or the return date after departure. Louise has with quiet efficiency extricated me from more travel difficulties than I care to remember.
Louise has been working as my family travel agent for over 30 years. In that time there have been a number of interesting occasions where Louise has been able to alleviate travelling difficulties, such as getting me out of Paris on 9/11. Rescuing a family member from a possible tsunami in Tuvalu and on many other occasions expediting travel changes after hours as required by airlines or those of us travelling. It is my great pleasure to recommend her highly as my travel agent.
Louise is known to us as the Frequent Flyer Queen! We have been able to travel extensively over the last 7 years with her knowledge of the system and have used our Frequent flyer points to the maximum benefit of being able to travel together in business class! Louise has also assisted us with many forms and requirements in the last few years as we are elderly and not fully understanding of all the details that have to be fulfilled by regulators and governments. Without her, we would not have travelled.
Louise has been our trusted and competent travel agent for over 40 years. She can find the best deals on offer and works hard to use our frequent flyer points whenever possible.
Lucy has been our travel agent for 5 fabulous, wonderful years, she’s got to know us very well and the way we like to travel (mostly independently). With her knowledge and expertise our experiences have been exciting, unforgettable, seamless.
We in turn have got to know Lucy too, she is passionate (beyond belief) for her craft, competitive to do her very best for you and excited to send you on holidays of your life! Some of the holidays Lucy has booked for us are: Florida/Cuba/New Orleans,
Amalfi coast/Croatia, Quebec/Ottawa/Toronto/Montreal/Niagra Falls, Costa Rica/Panama/New England/New York, UK/Scotland/Italy.
Ask me to choose my favorite and I couldn’t, they were all amazing..wish you could see our photos! Lucy knowns her Aeroplanes (a small obsession) the best seats, her ships .. the best cabins.. her hotels.. the best locations. Crazy details like booking a hotel in Rome that includes a local mobile phone to use while we are there because getting an Italian sim card is impossible. When booking domestic flights in the USA, booking priority boarding so we get to keep our hand luggage on us.. who even knew that was a problem?? At the beginning of the Pandemic we had a huge holiday booked that I cancelled, unfortunately after we had just paid in full for but before it was declared a pandemic, so travel insurance wouldn’t cover. Lucy worked so hard to get our money back and what little was left outstanding she has managed to get credits honoured that we are about to use in Venice and Scotland. I have only one thing left to say, do yourself a favour and book your holiday with Lucy.. SHE’S THE BEST!
Without a doubt, Lucy is one of the very best agents I have ever had come across. In reality, I use the word agent lightly – Lucy’s seamless service and care is second to none, she takes personal responsibility for her clients, providing around the clock care. Lucy understands airline offerings and destinations inside and out. A better word would be trusted advisor.
“For the last decade Lucy has provided us with amazing, memorable and unique travel experiences. The breadth and depth of her knowledge of options, not just mainstream, has provided us with opportunities, insights and experiences that will remain forever in our memory. Lucy has organised private tours of medieval libraries, theatres and collections, recitals in amazing baroque auditoriums, suggested Michelin-starred restaurants or regional specialities, as well as glorious and sumptuous accommodation in family run chateaus or palaces, boutique and intimate hotels. Lucy plans a holiday for our tastes and requirements by listening to what we want in a holiday and then tailoring a bespoke programme that gives us an experience that surprises and exceeds our expectations.
Lucy’s ability to find accommodation options, tours and unique places gives us no hesitation in trusting her to develop a package that caters to our requirements regardless of time of the year, continent or country. We have travelled the world with Lucy and our experiences have been all the better for her suggestions, insights and recommendations.
We have no hesitation in recommending her to anybody who wants a personalised and bespoke solution to their travel and holiday requirements.”
“It was a wonderful trip (although we should have done it ten years earlier – lots of walking and climbing in and out of boats) with many highlights particularly the overnight cruise on the bay and the stay in Hoi San with the stay in the most beautiful French Colonial hotel. Everything went swimmingly without a hitch in arrangements, the people were beautiful, patient, kind, considerate and always smiling despite what we in Australia would see as difficult conditions. I believe many Australians could learn many lessons from the Vietnamese about fortitude, patriotism and respect for others. Thanks again Lyndall, and rest assured I will recommend you and itravel to my friends and family when they are considering travel.”
“Just wanted to say a Big thank you for booking our fabulous Hawaii holiday !!
We had a fab time, Sheraton was perfect and Hawaiian Airlines were Great !!!
Thanks for making it all so easy !!”
“OMG…………..the trip you planned for us was ABSOLUTELY FANTASTIC !!!!!
You could not have done better if you tried !lol We thought it was going to be fantastic….but wow…it was mind-blowing !!!
Every single little tiny detail was perfect. You even had the weather all sorted perfectly for us each day !lol”
Megan has been our travel agent for more than 10 trips in recent years because she has a warm, open personality that is easy to like. She is a good listener and makes every effort to understand our needs…….She responds promptly with recommendations utilising her extensive knowledge and contacts….Once a trip is agreed she negotiates in detail on our behalf….and sometimes she even encourages us to be patient and wait as better deals will be available.
I have had the pleasure of knowing Megan for over 25 years and we are friends. She is dynamic and I am so proud of her achievements thus far, always with a smile and her knowledge & passion shines through. A leader in her industry and she has my full support and I wish her all the success she deserves
Designer / Builder Queen Elizabeth II
Capable, competent, helpful, caring, detailed, accurate, trustworthy, knowledgeable and attentive-Megan Catterall was Select Hotels Reservation Manager for some years. Both guests and hotel staff where highly complementary of her skills and as a company we greatly valued her contribution. When planning your travel Megan is a great choice.
Select Hotels and Resorts International Pty Ltd.
Marie and I are back from our holiday and once again you have excelled, thanks for making our life easy when it comes to booking a holiday. Looking forward to our next one.
“Melissa is a gem !! We have been her clients for more than ten years and I would consider her now more of a friend than just my travel agent. My husband and I travel regularly per year for both work and pleasure and Mel makes everything effortless. When we are unsure of where to travel or stay next Mel has the perfect recommendation, keeping in mind our preference and taste for hotel accommodation, location, activities, budget and age group. Sure, you can spend time browsing the internet and booking directly ourselves, but why would we when Mel takes that stress and pain away!
Melissa has been my travel agent for over 10 years. Nothing is never too much bother for her even silly questions.
I may have if there a problem with my travel plans she makes sure that is sorted fast. Melissa in my mind she is the best and I never settle for anything less
“Melissa Torrisi from itravel is brilliant, I cannot fault her service, professionalism and kind manner. She has looked after me and my family in the past, on several occasions, and ensured all of our holiday needs, including our Insurances, were well taken care of. She is extremely meticulous and made sure that everything that we had asked for was addressed. If you want a problem free, well organised holiday then I definitely recommend Melissa.”
I am writing to say thank you for your recent help in getting us to Ghent. The meeting was a huge success and enjoyed by all. Your hard work in preparing our itinerary for us was a huge contribution to this success and, as always, your assistance is greatly appreciated by all involved. Until next time, take care.
Thanks again for all your work.
Everyone really enjoyed themselves and we look forward to another venture into the future.
I will be in contact….Thanks.
Nicole, John Dash and Smith and nephew are lucky to have you as their travel agent – you are a star madam – professional – organized and precise (all of which I am not ).
I was really worried how much this trip would knock me around for the forth coming week but everything you did worked perfectly and having pre organized transfers mad us feel extra special .
So thank you from the bottom of my weary heart !!
Please forgive that it has taken so long to get back to you – it was an utterly unforgettable holiday! We had such a good time and yes, the boat, was fantastic! Even Donald is now convinced that cruising is a wonderful way to holiday:-) Thank you so much for the time and effort you put into coordinating the different aspects of our holiday and also for being patient with our decision making! Our friends loved the cruise, too and I hope they will get back to you about their impressions. I lie in bed at night and think of all the wonderful places we have seen and it makes me smile!
Thanks for your help Nicole, definitely I couldn’t do all this without your help, was easy and friendly and very efficient. I am happy working with you.
We are back safe & sound after a fabulous holiday!! Thank you again for organising it all & for all your help. I will definitely see you again, when organising our next trip!
I was just thinking about you and how I must send through a HUGE THANK YOU!!!!
We had the most amazing holiday and everything went so smoothly.
Would love to catch up when you are up – perhaps on the Sunday??
Talk soon and Happy New Year!
All went very well thanks – a great holiday. The logistics were all smooth and the venues good. Accommodation: mainly great especially Titilaka Lodge.
Let down a bit by the Casa Andina Private Collection in Cusco but all other hotels great. Trek: amazing – what a team of porters, cook and guide! We were well looked after – and Machu Picchu a stunning end-point.
A&K reps: all great. Best was Layla, who looked after us in Cusco and Sacred Valley. also Julio, the guide at Titlaka was brilliant.
Food: highs – generally great menus and food, especially Paracas, Trek, Titilaka. The restaurant that Wayne chose for his birthday in Cusco, Map Cafe, was amazing – put it on your list of recommendations for future clients!
Absolute stand out for me was the food on the trek prepared by our chef Tourivio (not sure of spelling) – completely amazing healthy food under challenging conditions, and our porters – all from the same community in Ollantaytambo.
Overall really brilliant – thanks for your help.
Julia and Andy
I have been thinking of you…I want you to know, we had a fabulous trip!!! It was all perfect…the Hotel Rivoli in Florence was absolutely lovely, the decor was gracious and welcoming and so was the staff..certainly recommend it !!! And it had a three star Michelin rating…we only had one formal dinner there, but it was delicious!
Do want to say thank you for all your input and guidance…and it was all just wonderful!!! Lots of love, Mary
All I can say about our trip is that it was PERFECT in every way. Every day was wonderful and fantastic and amazing. The weather was spectacular, the cruise was incredible, the food was delicious, the wine was fabulous ( especially in Spain) and it is so nice to think about it and talk about it again. It was amazing travelling with Sal, we had such a good time, and the Mediterranean men are certainly handsome !! We had fabulous seats on Emirates with lots of leg room, of course the coming home was the hard part. It does feel a bit like a dim memory but I have the 5,500 photos to remind me again and again. Keep in touch and take care
“We have been utilising Sharon for our family travels for over 20 years & have followed her in different businesses throughout her career.
She consistently amazes us with the incredible destinations she suggests & we have been left “awestruck” on many an occasion when surveying our latest holiday surroundings !
We have full confidence in her organising every aspect of our trips & know that if things don’t go to plan [as can be the case with travel], we can count on her to weave her magic”
Sharon has organised holiday’s in Australia, Italy, France, UK, Vietnam, Thailand, Maldives, FIji, Hawaii, South Africa, Zambia, Zimbabwe, Germany, USA and Mexico for us ( we have probably missed a few).
Her experience and her ability to understand what you are looking for in a holiday is what makes the successful formula, I recommend Sharon for any of your holiday needs, no matter what the budget.
“Sharon Williams truly is a magician when it comes to organising travel. No trip is too big or too small, too complicated or too simple for Sharon.
I am fortunate to say that Sharon has been looking after my travel needs, both professionally (ABC Radio Management, The Association of Superannuation Funds) and personally, for almost 30 years. France, Italy, the UK, Mauritius, Tahiti, Greece and the islands, Bali where my husband and I married, Thailand and the list goes on.
Sharon is a fixer. If you need to change your plans on the go, she is the one to look after you. If you find yourself in trouble in far away places, again Sharon is the one to help. Always willing and eager, I’m sure the saying ‘service with a smile’ was penned with Sharon in mind. Sharon truly is a travel genie and I have absolutely no hesitation in recommending her for any and all of your travel needs. As I said complicated travel itineraries, simple domestic or overseas trips…let Sharon be the one to organise you. I promise you won’t be disappointed – Josie MacGillycuddy (ex ABC Radio Management, ASFA, Club Med).”
I have known Stephanie for about 4 months having met at one of her travel parties. I have since booked 3 trips through her and have found her to be fantastic. I can reach her nearly any time of the day either by phone Text or email. which I know you can’t get that through other travel agencies. Stephanie has been able to advise me on hotels that she would recommend which we have stayed at and we have enjoyed. I love the fact that Stephanie is available to me nearly 24/7 she always has time to talk, no changes are too much. She is friendly and had become a friend to me as well. Stephanie has always organized my holidays to perfection leaving nothing undone. I have not had any problems and everything has gone smoothly. I have no hesitation in recommending Stephanie to organize their holiday for them.
In my dealings with Stephanie Jefferys from itravel I have always found her to be honest and reliable. Steph provides sound advice and is extremely professional. I think it is because she is so passionate about making sure her customers get the best out of their travel that all plans run smoothly and efficiently. I have referred several of my friends to Stephanie who have already become satisfied customers.
Had a great trip and what a difference it made having Sue with us.
We were very lucky to have Sue along to guide us to Coffee Shops, Resturants and Bars among many other places.
Patiently waiting to see what she comes up with next and hopfully there will be yet another Insight Tour to acccompany her on.
We think she is just the best and has a heart of gold.
Carol & Buck Healy
I have had a number of overseas trips organized for me by Sue Milosova of Itravel. I have complete confidence in her ability and have never been let down. She has the experience to guide prospective travellers in the right direction, and knows how to tackle any glitches. She is very easy to talk to and has good people skills. A win win.
I’m Chris Evans recently returned from the trip Sue organised in Croatia. It was one of the best trips I’ve been on as far as a happy easy to blend in group, traveling by one self it can be a bit lonely on tours.
Sue did a great job selecting a group of travellers and if another tour was offered to a place I want to see I will be a happy adventurer.
Would like to say a big thank you to Sue Milosova.
Sue was referred to me by my best friend a few years ago and I now wouldn’t book thru anyone else.
I have now booked 3 trips via Sue with one trip for a family of 12.
Sue has always been able to find me the best deal possible.
I find sue to be very professional and really knows her job.
Sue has always provided suggestions on my travel arrangements to suit our needs.
I am happy to recommend Sue & I travel for their travel needs.
Thanks for making our trips happy ones and stress free.
Just a short email to let you know that I feel the tour just completed with Sue to Croatia was awesome. The places we went, what we saw, the people that were with us, the food, the tour director Petra, coach driver Mario were top notch. Sue did a great job looking after everyone and it was I think a great success. Hopefully the opportunity arises again and would seriously look at going.
A credit to you and sue great work well done.
My cousin and I were privileged to be able to join Sue Milosova on her organised tour, to her country of birth, Macedonia.
We are still enjoying being able to relive our wonderful experiences through our photos and videos.
The tour, thanks to Sue’s expert knowledge and experience, was absolutely amazing. We enjoyed everything the tour had to offer! The restaurants and other food experiences were amazing, especially the freshly grown produce from the farm visits. All of our off the beaten track experiences only added to the charm of those villages.
We recently travelled with Sue and seventeen other travellers to Croatia.
It was really a wonderful and a memorable holiday for us. Every day was just exciting and interesting with something to see and to do; we felt so comfortable and secure in Croatia the fact that Sue was around and with her depth of knowledge of the area. She was just like a ‘mother hen’.
If an opportunity arises to travel with Sue again in the future, we will do it.
We would like to express our appreciation for managing and looking after our travel arrangement last December through your itravel agent Susan Clark. She was very helpful throughout the process and even guided us through when we were already on holiday. It was extra special because of what happened to my son, Brandon.
Brandon was diagnosed with acute appendicitis a day before our scheduled departure. I managed to inform Susan of the situation so she can cancel or arrange new date for Brandon’s travel. She simply said, “Just look after your son, and I will look after his booking”. Because my son is still underage, we need to make arrangement for unaccompanied minor. She looked after all the paper works and just said, “Sign it and send to me before you fly out”.
We were pleased with your service being on top of everything… thank you. We are satisfied. I will consider your service on the next trip whenever that would be and recommend you to friends.
We booked through iTravel and had an amazing Travel Agent Suzie Tohme who booked our entire trip. I would highly recommend anyone going through Suzie when they go to book a trip (especially how long & detailed ours was), she was so easy to deal with and very knowledgeable! We went to Paris, Lourdes, Monte Carlo, Rome, Venice, Maldives and Dubai. Hotels we highly recommend were the Shangri-La in Paris, the Fairmont in Monte Carlo, Anantara Dhugi in Maldives and Atlantis in Dubai.
I just wanted to say a big thankyou to you for organising our holiday to Castaway Island – Fiji in December. It was a really lovely holiday. Everything was excellent – the accommodation, the food, the friendly staff, even the weather. We are especially glad that we went the week before Christmas, as they were only at 30% capacity, so we often had the pool to ourselves, the kids club was small, so our girls got to know the other kids, etc. By the time we left on Christmas Eve the island was full and really busy. Thankyou again. It was a very enjoyable, relaxing & memorable holiday!
Christine and I recently returned from our trip to Hawai’i. I don’t think she has had a chance to contact you to say thanks. Anyway, THANKS for organising this. Everything went smoothly. We had a great time. The accommodation was perfect on both Maui and Oahu. The service and people were extremely friendly. Even the waves on Waikiki were pretty good which was a surprise. Thanks again