In early 1995, itravel was founded by two friends in a small office in Elizabeth Street, Sydney Australia. At that time it operated as a tiny independent travel company that prided itself on good old fashion customer service. Over the years it started to grow, but it wasn't until 2008 when it underwent a major overhaul and created a fresh, new and exciting brand. Today itravel is one of the fastest growing independent travel franchises and mobile travel agent networks in Australia. The company employs more than 100 people nationally and is constantly winning industry awards. We continue to show commitment to our customers by focusing heavily on customer experience while offering exceptionally competitive pricing. We pride ourselves on our highly trained and experienced consultants, who concentrate on giving value for money, friendly service and a smile.
itravel is independently owned and operated and is accredited by the International Air Transport Association [IATA]. We are also proud members of the Cruise Lines International Association [CLIA], a member of the Australian Federation of Travel Agents [AFTA] as well as a member of the AFTA Travel Accreditation Scheme [ATAS].
Our highly trained and experienced consultants have a lot to offer and are always available to organise your next travel experience. At itravel we employ people who have the right attitude. Attitude is everything to itravel. We can assure you our travel agents have a positive attitude, a passion for travel and a determination to ensure that our customers have a great experience.
The itravel team takes pride in its values; to continually apply ethical business principles, to operate with the utmost integrity towards clients, to provide mutual respect and support for each other, to enjoy working together. We share these values and are determined to become the travel agent of choice for corporate and leisure travellers alike.
All our travel agents have extensive knowledge and understanding which they have gained through their own world travels coupled with our formal training programs. Our travel agents provide unparalleled professionalism and give you the option to visit one of our 19 stores or to meet at a place that is convenient for you.
Head of Design