I have always travelled. As a child my mother would plan special trips for our family to out-of-the way places all over the world; a sort of early introduction to personalised travel. A childhood spent in the United States, means that I have travelled the length and breadth of North America. Now, with more than 25 years experience in the travel industry, I draw on those early childhood memories to inspire custom itineraries for my clients. Having travelled extensively through Europe I specialise in complex independent European travel. Some of my favourite destinations are Venice, where you feel like you’ve stepped back in time – a wonderful place for families to explore; Lake Tahoe, California and the Maldives, where it’s easy to relax – heaven on Earth! My favourite trip to date was actually for a client, for whom I planned a cruise from Barcelona to Venice where he met the love of his life! I have a passion for luxury cruising and have sailed on or inspected a multitude of ships from cruise lines such as Silversea, Regent, Crystal and Seabourn to name a few. Whether travelling alone, as a couple, or with a group, I’m committed to ensuring your trip is stress-free and personalised to fit your travel style. I would love to collaborate with you to a create trip that brings smiles and happy memories that will last a lifetime.
Lucy has been our travel agent for 5 fabulous, wonderful years, she’s got to know us very well and the way we like to travel (mostly independently). With her knowledge and expertise our experiences have been exciting, unforgettable, seamless.
We in turn have got to know Lucy too, she is passionate (beyond belief) for her craft, competitive to do her very best for you and excited to send you on holidays of your life! Some of the holidays Lucy has booked for us are: Florida/Cuba/New Orleans,
Amalfi coast/Croatia, Quebec/Ottawa/Toronto/Montreal/Niagra Falls, Costa Rica/Panama/New England/New York, UK/Scotland/Italy.
Ask me to choose my favorite and I couldn’t, they were all amazing..wish you could see our photos! Lucy knowns her Aeroplanes (a small obsession) the best seats, her ships .. the best cabins.. her hotels.. the best locations. Crazy details like booking a hotel in Rome that includes a local mobile phone to use while we are there because getting an Italian sim card is impossible. When booking domestic flights in the USA, booking priority boarding so we get to keep our hand luggage on us.. who even knew that was a problem?? At the beginning of the Pandemic we had a huge holiday booked that I cancelled, unfortunately after we had just paid in full for but before it was declared a pandemic, so travel insurance wouldn’t cover. Lucy worked so hard to get our money back and what little was left outstanding she has managed to get credits honoured that we are about to use in Venice and Scotland. I have only one thing left to say, do yourself a favour and book your holiday with Lucy.. SHE’S THE BEST!
Without a doubt, Lucy is one of the very best agents I have ever had come across. In reality, I use the word agent lightly – Lucy’s seamless service and care is second to none, she takes personal responsibility for her clients, providing around the clock care. Lucy understands airline offerings and destinations inside and out. A better word would be trusted advisor.
“For the last decade Lucy has provided us with amazing, memorable and unique travel experiences. The breadth and depth of her knowledge of options, not just mainstream, has provided us with opportunities, insights and experiences that will remain forever in our memory. Lucy has organised private tours of medieval libraries, theatres and collections, recitals in amazing baroque auditoriums, suggested Michelin-starred restaurants or regional specialities, as well as glorious and sumptuous accommodation in family run chateaus or palaces, boutique and intimate hotels. Lucy plans a holiday for our tastes and requirements by listening to what we want in a holiday and then tailoring a bespoke programme that gives us an experience that surprises and exceeds our expectations.
Lucy’s ability to find accommodation options, tours and unique places gives us no hesitation in trusting her to develop a package that caters to our requirements regardless of time of the year, continent or country. We have travelled the world with Lucy and our experiences have been all the better for her suggestions, insights and recommendations.
We have no hesitation in recommending her to anybody who wants a personalised and bespoke solution to their travel and holiday requirements.”